We’re excited to go live with our new Anchor Orders – Customer Self Service online ordering website!
Jump on board now – it’s really easy to get set up! Note: National Accounts are not yet supported (eg TheObroma, Coffix, Supermarkets). Continue using this site.
- Go to Anchor Orders (anchororders.com)
- Use Forgot Password? to change your password. You will need your:
§ User Name: This is *usually* your Anchor customer number with BA on the front (eg BA5621). Please contact admin@anchorhamilton.co.nz if this doesnt work and you require assistance.
§ Email: The email address which receives your Anchor invoices.
If you don’t receive the one time password verification code within a few minutes, check your spam / junk mail.
Tip: To ensure you receive emails from Anchor Orders, add the notification@anchororders.com email address as a safe sender. Steps on how to do this differ based on the email software used. For example, in Outlook, open the Safe Senders Settings, enter the notification@anchororders.com email address then Save.
- After you change your password, you will receive an email from Do Not Reply – Welcome to Anchor Orders – Customer Self Service with your updated login details and a unique QR Code.
- Print your unique QR Code and place in a staff only area for easy access.
Anyone can use their mobile phone camera to scan the QR code and place orders, without having to login every time. Note that if the password is changed, a new QR code will need to be printed. Make sure the QR code is accessible for staff and not visible for the public to use.
- Scan your QR code or login and have a look around.
Benefits for you
- Use a mobile phone camera to login (no need to remember user name or password)
- Place, view and change your orders
- View your scheduled delivery days
- See the latest promotions
- Easy to reorder – from previous orders or templates
- Save orders as a draft then finish and place the order later
- Notify us if you’re going to be away
- Update your contact information
- Use multiple logins for the same account (if required) – all users will see the same information.
Notes
- Please use the new Anchor Orders site to place your orders. All existing methods of ordering will be discontinued.
- If you experience any issues with the new site, please place your order through your current method (old website, email, text or phone call).
- Automated emails from the Anchor Orders site will be sent to your email address – these include emails for any orders unable to be completed as well as confirmation of any order profile changes and away date notifications. Please let us know if you would like the emails from Anchor Orders changed.
- Most products can be ordered individually (EA) however some products, eg flavoured milk and non-dairy beverages, are only supplied as outers (OU – ie, cartons). Check the units when ordering.